"Dear Mr. Frobeen!
We would like to thank you for the perfect organization of our very individual trip to Ecuador including the Galapagos, Peru and Bolivia.
Since everything was planned very tightly by us, things could easily have gone wrong.
However, your partners have done all the services excellently and all problems, such as. B. the road and rail blockade to Cusco through strikes, solved sovereign. Our driver in Ecuador was also pleasant.
The only thing that didn't work was the return transfer from the sunny island to Copacabana: as no boat appeared until 8.00 a.m. at the agreed time (7.00 a.m.),
we had to get a boat on our own to catch the booked bus at 9.00:XNUMX a.m.
We therefore ask you to reimburse the costs of 40,00 USD = 29 € to our account XXXXXX XXXX at Postbank Muenchen (bank code 70010080).
But the supervisor in Copocabana also deserves praise for her great commitment, for example, to still reach the bus that has already left.
Thanks again and praise for everything
Dr. Eduard + Christine S., Munich "
